FAQ
FREQUENTLY ASKED QUESTIONS
To create an account, click on the "Sign Up" or "Register" button on the homepage. You will need to provide information about your business, including your company name, contact information, and a valid business license. Once submitted, our team will review your application and approve your account.
You need to have a registered business and provide valid business credentials, such as a business license or tax ID number. Some products may have additional requirements or minimum order quantities.
After logging in, browse our product catalog and select the items you wish to purchase. Add them to your cart and proceed to checkout. You will need to confirm your order details, choose a payment method, and provide shipping information. Once confirmed, you will receive an order confirmation via email.
We accept various payment methods including credit/debit cards, bank transfers, and sometimes net terms for approved businesses. Please check our payment options during checkout or contact our support team for more details.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through our courier’s website.
We accept returns on certain products within a specified period after delivery. Please refer to our Return Policy page for detailed information on return eligibility, procedures, and any associated fees.
For bulk orders or customized quotes, please contact our sales team through the "Request a Quote" form on our website or reach out to us directly via email or phone. Provide details about the products and quantities you are interested in, and we will get back to you with a customized quote.
Some products may have minimum order quantities. These requirements will be listed on the product page or specified during the checkout process. For more information, please refer to our Product Information or contact our support team.